Frequently asked questions
CLEANING STONE

Have you ever used salt on your sidewalks during those cold winter months to help prevent slips on the ice? Once the weather gets nicer and you no longer need to salt the walkways you may start to notice the sidewalk has a film of white powder on it. That is efflorescence.

How often should I clean my natural stone?

It's best to clean natural stone veneer every six months. Regular maintenance helps prevent the buildup of dirt and grime, ensuring the stone retains its natural beauty and longevity.

What general cleaning tips should I follow?

Start by dusting the surface with a soft cloth. Use water and a non-wire stiff brush and avoid harsh chemicals. Air dry or pat with a clean towel to prevent water spots.

Can I use a pressure washer on my stone ?

It's advisable to avoid using a pressure washer as it can damage the stone surface and compromise the mortar joints. Stick to low-pressure cleaning methods.

Is sealing natural stone necessary?

Sealing natural stone veneer is not recommended as it can alter the stone's natural appearance and affect its breathability. This may trap moisture, leading to potential damage over time. Keeping the veneer unsealed helps maintain its original look and function.

What products are recommended for cleaning stone?

We recommend only using water and a non-wire brush. Avoid acidic or abrasive cleaners, which can damage the stone. Test any new product on a small area first to ensure compatibility.

What should I do if my stone chips or cracks?

Minor chips or cracks are usually not a concern, as natural stone's solid structure provides stability. For larger issues, consult a professional to ensure the veneer’s integrity, and consider preventive measures to avoid recurrence.